Close

CRM built around calling and emailing, aimed at inside sales teams who live in the phone rather than the pipeline view.

The CRM for teams that sell on the phone. Close builds calling, SMS and email directly into the record, so a rep can work a list of leads without leaving the app or juggling a separate dialer. For high-velocity inside sales, that saved friction adds up fast across a day.

It is priced for serious sales use rather than casual contact management, and its focus on outbound makes it a poor fit for relationship or support work. For a team whose day is dials and follow-ups, few tools are as purpose-built.

Pros

  • Calling, SMS and email built into the record
  • Reps can work a lead list without leaving the app
  • No separate dialer to juggle
  • Purpose-built for high-velocity inside sales

Cons

  • Priced for serious sales use, not casual contacts
  • Poor fit for relationship or support work
  • No free tier

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